Pm Div. Services

Rent, maintenance requests and lease documents for a rental property — handled from a phone, by tenants and landlords alike.

  • Tenant side
  • Landlord side
  • Request tracking

What the app actually does

Rent paid in the app, receipted the same moment

The tenant pays from the method saved on the tenancy. Both sides see the payment against the right month, and the receipt stays in the tenancy file instead of a mailbox.

Maintenance requests with photos and a status

A tenant opens a request, adds pictures and describes the fault. It moves through received, assigned, scheduled and closed — nobody has to ask whether it was passed on.

One message thread per property

Tenant, landlord and property manager write in the same thread, attached to the address. Nothing important lives in a personal phone number any more.

Lease documents where both parties can read them

Tenancy agreement, inventory, addenda, notices and certificates sit under the property, readable on a phone, with the current version on top.

Building services booked against the block

Cleaning, waste collection, gardening, boiler checks and inspections are scheduled on the building calendar, so residents can see what is coming before the van arrives.

How people set it up

Tell us which of these you are, and the walkthrough follows your case.

One tenancy

One tenancy

A single flat or house, one landlord, one set of tenants.

  • Tenant app with rent and requests
  • Lease and inventory stored on the tenancy
  • Direct thread between both parties
  • Request history kept for the whole tenancy
Landlord portfolio
Most asked for

Landlord portfolio

Several properties, often in different buildings or cities.

  • All tenancies on one list
  • Open maintenance requests ranked by age
  • Documents filed per property
  • Access for an agent or a co-owner
Building operations

Building operations

A block where services are scheduled for everyone at once.

  • Shared service calendar for residents
  • Contractor assignment on requests
  • Notices pushed to every unit
  • Communal and in-unit jobs kept apart

Setup, document migration and tenant onboarding are quoted after we have seen the portfolio.

Questions we get before the first call

Do tenants have to install the app for the landlord side to be useful?

No. A landlord can run the property, file documents and log jobs on their own. Tenants get the most out of it when they install it too, because that is where rent, requests and the message thread live — but the file does not break if one tenant never signs in.

What happens after a tenant submits a maintenance request?

It lands on the property with its photos and a timestamp, and whoever manages that address is notified. From there it is assigned, scheduled with a contractor and closed. The tenant sees each change, so there is no second request asking whether the first one arrived.

Who can see the lease documents?

The parties attached to that tenancy. A landlord with several properties sees their own; a tenant sees the documents for the home they rent. Access ends with the tenancy unless it is extended deliberately.

Can I manage a property I never visit?

That is the case it was built for. Payments, requests, scheduling and signed documents all happen in the app, so the only thing that needs someone on the ground is the physical work itself.

What do you need from us to get started?

The addresses, who the tenants are, and the documents you already hold. We load them, invite the tenants, and you carry on from the point you were at rather than starting a new file.

From people on both sides of a tenancy

★★★★★
I rent out two flats in a city I moved away from. The part that changed is the maintenance list — I can see what is open and how old it is, instead of reconstructing it from messages.
Marta
★★★★★
Reported a broken extractor with two photos on a Sunday. It showed as assigned the next morning and scheduled by the afternoon. I didn't have to chase anyone, which is the whole point.
Declan
★★★★☆
Having the lease and the inventory on my phone settled an argument about a mark on the floor in about a minute. Took me a while to find the building calendar, but it is all there.
Priya

Ask us about your property

Tell us whether you are letting, renting or running a block, and we will show you the part of the app that matters to you.

  • Someone from the property team reads the enquiry — it is not a bot reply.
  • We ask how many units you have and what you keep your documents in now.
  • You get a walkthrough of both the tenant and the landlord side before anything is set up.